How do I place an order?
Browse the store, open a product, choose any required size or color, add it to your cart, and continue to checkout. Review delivery and payment details before confirming.
Support
Frequently Asked Questions
Quick answers to the questions customers ask most often before and after placing an order.
Which items allow Pay on Delivery?
Selected local items may allow Pay on Delivery depending on your location, order details, and delivery coverage. International items require upfront payment.
Why do some items require upfront payment?
International and imported items are sourced specifically for customers and require upfront payment before import fulfilment starts.
How long does delivery take?
Local delivery is faster and depends on your location. International items usually take around 3-5 weeks, depending on dispatch, shipping, customs, courier handling, and holidays.
How do I know if an item is local or international?
Product pages and checkout notes show whether an item is local or international, plus the payment requirement and estimated delivery timeline.
Can I cancel an order?
Local orders may be cancelled before dispatch. International orders may not be cancellable once import processing has started.
Can I return an item?
Eligible items can be reviewed for return when unused, unworn, undamaged, and in original packaging where applicable. Hygiene, custom, and imported items may have stricter rules.
What happens if delivery is delayed?
Delivery timelines are estimates. Cornerstore will communicate important updates where necessary and support you with the next steps.
Do prices include delivery?
Product prices do not always include delivery. Delivery fees may vary by location, item size, and delivery method.
How do I contact support?
Use the chat assistant, contact page, or order support links. For order questions, include your order number and checkout phone number.